Senior Managing Partner | Portfolio Solutions
Mike Chisholm is an entrepreneurial minded executive and respected advisor in retail, real estate, sales operations, & strategy. He began his career forming a strong foundation in the development and operations of big box retail and continued to extend his expertise by directing the site strategy, analytics, brand integration, and design evolution delivering thousands of retail locations throughout the U.S. and Mexico.
Mike led two of the most recognizable brands in the United States through the premier growth period of the wireless industry (T-Mobile and AT&T) and has successfully taken his consultative style of leadership to other segments, retailers, and growth-oriented businesses. Most recently, he has pioneered new programs advising new distribution platforms including healthcare companies seeking exponential growth. Mike has established a reputation of success, leading in a best-in-class, high-growth omnichannel retail, multi-unit environment, creating winning strategies that drive explosive growth.
Throughout his career, Mike has been known for building top-performing teams through the utilization of a full range of executive leadership skills from program vision and strategy to staff recruitment and management, development and execution, and operational oversight. As a pioneer of new programs and innovations, Mike has been known for building powerful relationships, approaching challenges with entrepreneurship, and creating a culture of enthusiasm, integrity, and commitment to goals and targets. His track record of growth includes building a $200M pipeline in less than 2-years, increasing capacity by 500% in 1-year, and retained employees at <2% attrition rate. As a thought leader with over 20-years in executive-level roles, creating winning strategies that drive explosive growth, Mike’s expertise has helped numerous companies break through into new untapped markets, and optimize growth.
Mike and his wife are empty nesters, and he enjoys spending time time with his family wherever life leads them.
My Perspective
What I'm Thinking
Let Me Say This:
Just as it was in telecom, healthcare is on the cusp of its own transformation, in many ways but most importantly in the disaggregation of specialty practices from hospitals to retail outpatient clinics. Healthcare clinics are expected to generate more than $10B in the next 7 years.
I understand that in both healthcare and telecom, the retail presence is mission critical to the success of the business. Whether developing the patient-caregiver relationship, or the cell phone carrier experience to the customer, retail plays a key role in establishing loyalty to a brand or experience. However, retail presence is just the tip of the spear in relation to the massive infrastructure and sensitive data necessary for service delivery.
In many ways, healthcare today is where the cell phone industry was 15 plus years ago, with dozens of providers and hundreds of different companies vying for prime mover advantage. The biggest difference today is the technology that can be brought to bear in managing that service delivery efficiently and securely. It’s tougher to navigate all that today, but we are light years ahead of where we were.
Mike Chisholm
Executive Managing Director | Portfolio Solutions
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